by Chris Higgins | Feb 11, 2019 | Business solutions, customer service, Hardware, IT Solutions |
These days, it seems like every business markets itself as “customer-centric”. There are job titles specifically geared toward Customer Success, and customer experience buzzwords abound. At Future Link, we don’t spend a lot of time crafting job titles that make...
by Chris Higgins | Feb 11, 2019 | Business solutions, IT Solutions, Software |
Roughly half of manufacturing companies still use manual methods (think pen and paper) to track their equipment maintenance schedules and work. Manufacturers, if you’re not yet using a computerized maintenance management system (CMMS), it may be time to check it out....
by Chris Higgins | Feb 11, 2019 | Business solutions, customer service, How To, IT Solutions |
Imagine for a moment that you’re the mayor of a Midwestern city: You’re committed to doing the best you can for your constituents… but you are also constrained by a tight budget, so every dollar counts. You want to bring your city into the mainstream with “smart”...
by Chris Higgins | Jan 10, 2019 | Hardware, Internet, IT Solutions, Security |
“We need to focus on new technologies, because the solutions we envision today may be obsolete 10 years from now,” declared Nashville Mayor Megan Barry. She’s not alone in thinking so; mayors mentioned technology and data in 20% of their speeches in 2016, earning them...
by Chris Higgins | Nov 28, 2018 | How To, Internet, IT Solutions |
We all want a stress-free holiday time. Why not use technology to do it? Here are a few tips on using tech to ease the strain this holiday season, no matter what you celebrate! 1 – Streamline checkout: Use mobile-pay methods while shopping for holiday décor or...
