by Chris Higgins | Mar 22, 2019 | Backups, Business solutions, Hardware, IT Solutions, Security, Software
Think back to the age before cell phones, when you’d have your closest friends’ phone numbers memorized, your business associates’ contact info in your Rolodex, and your most treasured family photos stored on a negative film strip in a secure storage box. Remember...
by Chris Higgins | Feb 11, 2019 | Business solutions, customer service, Hardware, IT Solutions
These days, it seems like every business markets itself as “customer-centric”. There are job titles specifically geared toward Customer Success, and customer experience buzzwords abound. At Future Link, we don’t spend a lot of time crafting job titles that make...
by Chris Higgins | Feb 11, 2019 | Business solutions, IT Solutions, Software
Roughly half of manufacturing companies still use manual methods (think pen and paper) to track their equipment maintenance schedules and work. Manufacturers, if you’re not yet using a computerized maintenance management system (CMMS), it may be time to check it out....
by Chris Higgins | Feb 11, 2019 | Business solutions, customer service, How To, IT Solutions
Imagine for a moment that you’re the mayor of a Midwestern city: You’re committed to doing the best you can for your constituents… but you are also constrained by a tight budget, so every dollar counts. You want to bring your city into the mainstream with “smart”...
by Chris Higgins | Jan 10, 2019 | Hardware, Internet, IT Solutions, Security
“We need to focus on new technologies, because the solutions we envision today may be obsolete 10 years from now,” declared Nashville Mayor Megan Barry. She’s not alone in thinking so; mayors mentioned technology and data in 20% of their speeches in 2016, earning them...
