by Future Link | Jun 18, 2019 | Blog, Business solutions, Customer Service, IT Solutions, Security
The financial sector is broad, covering both commercial and retail services to both financial institutions and the public. Banks, investment companies, insurance companies, and real estate firms are all part of the financial sector and have a major impact on the...
by Future Link | Jun 3, 2019 | Blog, Business solutions, Customer Service, IT Solutions, Security
Glen Ellyn native Diane Williams has been programming for over 20 years. She speaks to clients day in and day out, about their upgrades and software and hardware changes, then trains employees to use what she develops. Though she’s been programming for her entire...
by Future Link | Feb 11, 2019 | Blog, Business solutions, Customer Service, Hardware, IT Solutions
These days, it seems like every business markets itself as “customer-centric”. There are job titles specifically geared toward Customer Success, and customer experience buzzwords abound. At Future Link, we don’t spend a lot of time crafting job titles that make...
by Future Link | Feb 11, 2019 | Blog, Business solutions, Customer Service, How To, IT Solutions
Imagine for a moment that you’re the mayor of a Midwestern city: You’re committed to doing the best you can for your constituents… but you are also constrained by a tight budget, so every dollar counts. You want to bring your city into the mainstream with “smart”...
by Future Link | Jan 10, 2019 | Blog, Hardware, Internet, IT Solutions, Security
“We need to focus on new technologies, because the solutions we envision today may be obsolete 10 years from now,” declared Nashville Mayor Megan Barry. She’s not alone in thinking so; mayors mentioned technology and data in 20% of their speeches in 2016, earning them...
