by Future Link | Jun 3, 2019 | Blog, Business solutions, Customer Service, IT Solutions, Security
Glen Ellyn native Diane Williams has been programming for over 20 years. She speaks to clients day in and day out, about their upgrades and software and hardware changes, then trains employees to use what she develops. Though she’s been programming for her entire...
by Future Link | May 21, 2019 | Blog, Customer Service, IT Solutions, Security
HIPAA compliance begins by recognizing that each person’s health information is private (a no-brainer). At the same time, your business needs to access and often share that information to provide vital health services and support. The question is, how to meet both...
by Future Link | Apr 1, 2019 | Blog, Customer Service, IT Solutions
Computers aren’t perfect. So when they break down, you have three choices for IT support: bring in someone to fix the immediate problem, contract with a firm to maintain as needed, or contract with a managed services provider who anticipates problems and solves them...
by Future Link | Apr 1, 2019 | Backups, Blog, Hardware, IT Solutions, Software
At Future Link, we know that backup storage is critical when it comes to protecting your business data. While we happily endeavor to meet your business needs every day by providing quality IT support, internet service, data management and software solutions, we’ve...
by Future Link | Feb 11, 2019 | Blog, Business solutions, Customer Service, Hardware, IT Solutions
These days, it seems like every business markets itself as “customer-centric”. There are job titles specifically geared toward Customer Success, and customer experience buzzwords abound. At Future Link, we don’t spend a lot of time crafting job titles that make...
