by Chris Higgins | May 21, 2019 | customer service, IT Solutions, Security
HIPAA compliance begins by recognizing that each person’s health information is private (a no-brainer). At the same time, your business needs to access and often share that information to provide vital health services and support. The question is, how to meet both...
by Chris Higgins | Apr 1, 2019 | customer service, IT Solutions
Computers aren’t perfect. So when they break down, you have three choices for IT support: bring in someone to fix the immediate problem, contract with a firm to maintain as needed, or contract with a managed services provider who anticipates problems and solves them...
by Chris Higgins | Apr 1, 2019 | Backups, Business solutions, IT Solutions, Software
As long as software programs keep changing, companies will wonder if the expense of upgrading to the latest version is worthwhile. Is it better to migrate, implement, and customize the upgrade or is there a more competitive, ready-made program out there? That was the...
by Chris Higgins | Mar 22, 2019 | Internet, IT Solutions
How much bandwidth does your business really need? If your answer to that question is, “As much as I can possibly get,” you’re playing right into the hands of (most) major Internet Service Providers (ISPs) – and, in the process, very likely overpaying. When it comes...
by Chris Higgins | Feb 11, 2019 | Business solutions, customer service, How To, IT Solutions
Imagine for a moment that you’re the mayor of a Midwestern city: You’re committed to doing the best you can for your constituents… but you are also constrained by a tight budget, so every dollar counts. You want to bring your city into the mainstream with “smart”...
