by Chris Higgins | Feb 11, 2019 | Business solutions, customer service, Hardware, IT Solutions |
These days, it seems like every business markets itself as “customer-centric”. There are job titles specifically geared toward Customer Success, and customer experience buzzwords abound. At Future Link, we don’t spend a lot of time crafting job titles that make...
by Chris Higgins | Feb 11, 2019 | Business solutions, IT Solutions, Software |
Roughly half of manufacturing companies still use manual methods (think pen and paper) to track their equipment maintenance schedules and work. Manufacturers, if you’re not yet using a computerized maintenance management system (CMMS), it may be time to check it out....
by Chris Higgins | Feb 11, 2019 | Business solutions, customer service, How To, IT Solutions |
Imagine for a moment that you’re the mayor of a Midwestern city: You’re committed to doing the best you can for your constituents… but you are also constrained by a tight budget, so every dollar counts. You want to bring your city into the mainstream with “smart”...
by Chris Higgins | Jan 10, 2019 | Hardware, Internet, IT Solutions, Security |
“We need to focus on new technologies, because the solutions we envision today may be obsolete 10 years from now,” declared Nashville Mayor Megan Barry. She’s not alone in thinking so; mayors mentioned technology and data in 20% of their speeches in 2016, earning them...
by Chris Higgins | Dec 13, 2018 | Business solutions, Hardware, IT Solutions |
Computers are now as omnipresent on the factory floor as production equipment itself, running the machines, tracking data, clocking in employees and more. The problem is, most computers are made for the office environment, and normal levels of dust and moisture. In...
