High-speed internet service designed to keep you online and moving your data quicker. Our Internet service provides fast response times and consistent speed on both uploads and downloads. We provide reliable business and residential Internet service throughout the Chicagoland suburbs.
Our top-notch Internet service is backed by our team of local technicians available to answer your questions and address your concerns.
|Easily share what matters most in your life!
Bursting allows large files fast
|Do more business online in less time!
No limits or throttling mean fast speeds
Add Residential Phone Service to any package
Add Phone Service to any package
It’s not the speed that matters, it’s the size of the pipeline
Typical internet service providers talk about the speed of their service; but when it comes to uploading and downloading your data, it’s the size of the pipeline that determines how quickly information is shared.
Businesses using our service have access to speeds of up to 40MB per second. Homes using our antennas have access to speeds of up to 10MB per second. That means up to 10 times faster than DSL or Cable and up to 400 times faster than Dial Up.
- What does the Upload and Download Mean?
- Can a homeowners association prevent the installation of fixed wireless equipment?
- Can weather affect the signal/connection?
- Will the antenna interfere with my in-home wireless network?
- How many computers can I use on the wireless connection?
- How secure is the wireless connection?
- Will I always be getting the rate that I have subscribed?
FAQ – Answers
What does the Upload and Download Mean?
Many people think that the upload and download is speed and that is incorrect. The internet is electrical current and all moves at the same rate. The upload and download represents the “Bandwidth” If you think of the internet like a highway, and all of the cars can only go 55 MPH you can get more cars from point A to point B on a 4 lane road than a 1 lane road. This is how the internet works. General web surfing does not use much bandwidth because once a page loads it is done. Streaming video and music increase your needs because they are constantly using part of your bandwidth so then when multi-tasking will increase your needs.
Can a homeowners association prevent the installation of fixed wireless equipment?
NO! The FCC telecommunications Act of 1996 protects residents from any limitations that an association tries to impose on you. Read the actual FCC fact sheet: <a href=”http://www.fcc.gov/mb/facts/otard.html”>http://www.fcc.gov/mb/facts/otard.html</a>
Can weather affect the signal/connection?
Unlike satellite services have a field of view of 2 degrees and if the dish moves you lose signal. With our equipment has a 60 degree field of view so wind or rain does not have any effect on fixed wireless connections.
Will the antenna interfere with my in-home wireless network?
The Subscriber Unit uses completely different frequencies than Wi-Fi so there will not be any interference, plus we install a directional antenna on the customer’s premise. The signal from our antenna is directed to one of our towers and not to the house to eliminate interference from other SU’s .
How many computers can I use on the wireless connection?
Future Link IT can provide a router allowing you to hook up multiple computers. You may provide your own router; Our Technicians will make the best effort to help you with it.
How secure is the wireless connection?
Future Link IT’s fixed wireless solution is as secure as a wired connection. We utilize 128-bit encryption with our frequency hopping equipment.
Will I always be getting the rate that I have subscribed?
Residential and Small Business Packages are broadband service. Broadband service is a share medium and rates are up to XX and are the maximum rates you will see. During peak times there may be some reduced bandwidth. Enterprise business plans include dedicated rates. These packages have minimum service guarantees and no limits on transfer. Maximum speed will depend on a number of factors such as:
• Overall user activity on the tower
• Type of equipment utilized for service
• Signal Strength.