Hear what our customers have to say….
Future Link IT is our fully outsourced IT company. When we decided to make a change to our ERP software, they helped us through evaluation of software, installing a new server to run the software through installation and implementation. Future Link IT has been able to help us configure the software to conform to our business as well as customize parts to simplify the data entry. Not only do they provide qualified, personally delivered services, but have proven they care as much about our business as we do through their expertise in technology and support.
As our portfolio of services grew we needed to streamline our network, consolidate multi-office infrastructure, and increase reliability all while reducing our costs and making things more efficient. Future Link IT came in and analyzed our current situation and gave us a proposal that would address all our goals at a fraction of the costs from our previous IT provider. The migration and implementation was incredibly smooth, and whenever we need assistance Future Link responds immediately by team members we trust and have become an extension of our team.
It was mid day on a Thursday when we realized our email system was not working. We called our hosting company several times over the next 24 hours but apparently even their phone lines were down. Even thought we weren’t a client, Future Link IT jumped to our rescue and within hours had set up an email system for all employees and had securely transferred the hosting to their more reliable site. We are forever grateful and extremely confident in the service and knowledge that they provided. We are happy to be a client and can confidently recommend the Future Link team to any business.
~ PK Tax Services LLC, South Elgin
I just got off the server. Needed Solidworks files to send to a customer. Everything worked perfectly. Even the fact that I can now open the sdl files and send from the server.
Worked with QuickBooks Friday afternoon, and it worked flawlessly.
Future Link IT has been of tremendous service to LMC over the past 5 years. Whenever we had issues they immediately took care of us minimizing any down time. Chris Higgins has been my sales representative during this time and whenever I needed a quote or wanted to discuss further applications for our office he always took the time and resources needed to give us superior service. I don’t know where we would be without their consistent passion for their business. Future Link IT is part of our family, and we wouldn’t say that unless they treated us like family too!
Chris has been great to work with over the years. He takes care of all our IT needs from a new server to computer upgrades.Over the last few years we have moved locations two times, and since we are a service company we can't afford to have our computer system down for any length of time. Chris prepped our new locations ahead of time so when the moving day came our system was only down a couple of hours. Doing this meant shutting down our server unhooking everything, physically moving the server and computers to a new location and setting everything back up. Chris made sure the moves went flawless!
I would highly recommend Chris if you are looking for a great IT company.”
“When it comes to establishing a web presence, Chris Higgins is an invaluable resource for small business and non-profit organizations. Not only does Chris know his tech but he backs it up with personal service as well. When we originally set up the DNA website on WordPress.com, Chris went above and beyond the call to migrate and lay out the site (again) over a long weekend on our self-hosted platform – which Chris also helped us select and maintain. I have used his services for four different websites over the years. I highly recommend Chris.”
“…the speed of your internet service is absolutely fantastic and that in the almost 20 years I have been working with computers your wi-fi internet is the fastest I have ever worked with!!”
“I was impressed with FLI’s professionalism. Their technicians arrived onsite as scheduled, were knowledgeable and completed our project in a timely fashion”
As our IT Manager, Chris has provided excellent support, ideas, and guidance. He is a valuable asset to our organization. His outstanding technical IT knowledge compliments his ability to serve the customer’s business needs. As a sales person, he truly knows his product inside and out, communicating complex IT concepts in an easy-to-understand manner.
I have known Chris for about two years now. Last year, he helped me move my web hosting to Future Link and it was up and running in no time. Chris and Future Link IT even supplied me with software to develop my website.
September 28, 2009 Originally Posted to LinkedIn
Our entire business is run from a virtual office so having our data safe in the cloud and accessible by our entire team is critical. The loss of this data would be devastating to us so we partnered with Future Link to set up and maintain our data backup. The peace of mind in knowing our information is secure is priceless. Tod, Chris and the team are always available and work quickly to resolve any concerns we have.
I just wanted to send out a great big “ATTA Boy” for Tod. This has been one of the smoothest conversions that I have been involved in, and trust me, I’ve been through a bunch over the past 40 years. Tod came prepared and was head down and hands on working shortly after arriving. Tod is a great guy with a wonderful personality. We look forward to continuing and expand our relationship with FuturelinkIT.