by Chris Higgins | Feb 11, 2019 | Business solutions, customer service, Hardware, IT Solutions |
These days, it seems like every business markets itself as “customer-centric”. There are job titles specifically geared toward Customer Success, and customer experience buzzwords abound. At Future Link, we don’t spend a lot of time crafting job titles that make...
by Chris Higgins | Feb 11, 2019 | Business solutions, customer service, How To, IT Solutions |
Imagine for a moment that you’re the mayor of a Midwestern city: You’re committed to doing the best you can for your constituents… but you are also constrained by a tight budget, so every dollar counts. You want to bring your city into the mainstream with “smart”...
by Chris Higgins | Jan 10, 2019 | Hardware, Internet, IT Solutions, Security |
“We need to focus on new technologies, because the solutions we envision today may be obsolete 10 years from now,” declared Nashville Mayor Megan Barry. She’s not alone in thinking so; mayors mentioned technology and data in 20% of their speeches in 2016, earning them...
by Chris Higgins | Sep 13, 2017 | Hardware, Software |
Some Microsoft operating systems, servers and exchanges have reached the end of their product lifecycle. Is yours one of them? No need to worry – just be prepared. Knowing the key dates in your product lifecycle can help you make informed decisions about when to...
by Chris Higgins | May 17, 2017 | Security, Software |
Microsoft said it best: “Every Windows product has a lifecycle. The lifecycle begins when a product is released and ends when it’s no longer supported.” Microsoft essentially offers two levels of product support – Mainstream and Extended. It’s helpful to...
