by Chris Higgins | Oct 16, 2019 | Business solutions, customer service, Internet, IT Solutions, Security, Software
Chris Higgins’ enthusiasm and care for customers has been a running theme throughout his career—from his very first job to his current role as Sales Manager for Future Link IT. “I’m an advocate for my customers. I go to bat within the organization to make sure the...
by Chris Higgins | Oct 16, 2019 | Business solutions, customer service, Internet, IT Solutions, Security, Software
One of the main goals of any business is to drive traffic to their website. And most tech-savvy businesses are aware that their website can be hacked. Many are not aware, however, that one form this hacking can take is a “malicious redirect.” It’s a malicious redirect...
by Chris Higgins | Oct 16, 2019 | Business solutions, customer service, Internet, IT Solutions, Security, Software
Most of us have grown wary and can recognize the most common scams in our personal emails—although, on average, these types of scams still cost victims an average of $2100 per event. Phishing emails are getting more and more sophisticated, however—and they’re...
by Chris Higgins | Sep 19, 2019 | Business solutions, customer service, Internet, IT Solutions, Security, Software
When Robert Paulson—Bob, to most—first started as Controller at Future Link IT in 2006, he found a common scenario for small businesses: consummate bootstrappers, owners Marty Mingl and Carl Roedel were up to their elbows in all aspects of their business. They had a...
by Chris Higgins | Sep 19, 2019 | Business solutions, customer service, Internet, IT Solutions, Security, Software
Once upon a time, a firewall was just what it sounds like: a wall constructed to prevent fire from spreading from one part of a building to another. Nowadays, the more commonly understood definition is the computing one: “A network security system that monitors and...
