by Chris Higgins | Jun 18, 2019 | Business solutions, customer service, IT Solutions, Security |
Lou is a seasoned, detail-oriented technician who brings 15+ years of experience in customer service and technical troubleshooting to the team at Future Link. Lou monitors the performance of client systems and hardware; he installs equipment for our clients, including...
by Chris Higgins | Jun 18, 2019 | Business solutions, customer service, IT Solutions, Security |
When your remote employees login to your network from a public Wi-Fi network with laptops, tablets, and smartphones, your network becomes susceptible to malware attacks and other vulnerabilities by hackers and third parties, putting your sensitive data in jeopardy. In...
by Chris Higgins | Jun 18, 2019 | Business solutions, customer service, IT Solutions, Security |
The financial sector is broad, covering both commercial and retail services to both financial institutions and the public. Banks, investment companies, insurance companies, and real estate firms are all part of the financial sector and have a major impact on the...
by Chris Higgins | Jun 3, 2019 | Business solutions, customer service, IT Solutions, Security |
Glen Ellyn native Diane Williams has been programming for over 20 years. She speaks to clients day in and day out, about their upgrades and software and hardware changes, then trains employees to use what she develops. Though she’s been programming for her entire...
by Chris Higgins | Feb 11, 2019 | Business solutions, customer service, Hardware, IT Solutions |
These days, it seems like every business markets itself as “customer-centric”. There are job titles specifically geared toward Customer Success, and customer experience buzzwords abound. At Future Link, we don’t spend a lot of time crafting job titles that make...
